Book in your device

Please fill out the forms below to book your device in. Shipping the device to us is your responsibility, we suggest using a reputable courier as opposed to an economy contractor carrier.

Don't fill this out if you're human:

Your Details

Fields marked with a * are required. We're not adding you to any mailing lists, don't worry.

First Name *

Surname *

Company

Address Line 1 *

Address Line 2

Town/City

Postcode *

Country

Phone Number

Email Address *

Your Device

Device Make *

Device Model *

Device Type

Serial Number * If you can't find a serial number, please put your Initial, Surname and the device model. For example BSmithK38

Please provide as many details as possible. If you find the fault happens when performing a specific task, please tell us! Any clues will help us track down the fault much quicker.

Comments

Service

Would you like your device to be serviced? A service includes a full deep clean, disassembly, and replacement of wear and tear parts such as bearings and filters. It is often the case that a service fixes many problems.

Yes, I would like my device serviced

Preapproved Cost

By pre-approving a cost, you're letting us know that you are happy to settle a bill up to that amount with no prior quote. This just helps us work quickly. If left unchecked, we'll reach out with a quote.

Preapproved cost:

£80 or less

£120 or less

Warranty

If you believe this device should still be covered by warranty please tick the box below. Please also include your proof of purchase in the parcel with your device. Not all repairs in the warranty period are covered - faults caused by user error or through poor or incorrect maintenance are not faults covered by warranty.

In warranty?

By using our service you consent to our terms and conditions and privacy policy.

You must agree before submitting.